Help & contact

How can we help?

Answers about ordering, shipping, returns, subscriptions and use. Can't find your question? Send us a message below.

Products

What is the difference between Care and Performance?

Care is your daily foundation: 6,000 mg collagen with 12 vitamins and minerals for energy, immunity, skin, hair and nails, with a citrus flavour. Performance is made for a body on the move: almost 10 g of collagen per serving, without vitamins, with a forest berry flavour.

What is Performance for?

Performance is made for people who move a lot: athletes, but also walkers, cyclists and anyone with active days. One sachet provides almost 10 g of collagen (Peptan® B and F). Protein contributes to the maintenance of muscle mass.* A food supplement is no substitute for a varied diet.

Is Performance only for athletes?

No. Performance is meant for everyone who moves a lot, whether that is sport, walking, cycling or an active job. You don't need to be a competitive athlete.

What do the blends taste like?

Care has a fresh citrus flavour. Performance has a forest berry flavour. You dissolve both in water or a cold drink.

How soon will I notice anything?

That varies from person to person. We recommend daily use and an evaluation after 4 to 8 weeks. SANVRI is a food supplement, not a medicine.

Does the Care Blend replace my other supplements?

That depends on what you take now. Each sachet contains, among other things, 250 mg vitamin C, 10 mg zinc, 1 mg copper, 500 µg biotin and six B vitamins at 100% RI or more. Compare that with the labels of your current products and avoid doubling up. If in doubt, ask your doctor or pharmacist.

Does the Care Blend help with cellulite?

We make no promise about that. Research on collagen and cellulite is limited and used a different type of collagen peptide, at a different dose from the Care Blend. There is also no authorised health claim for it.

Is the Care Blend good for your gut?

We make no promise about that. It contains 500 mg L-glutamine, but there is no authorised health claim for glutamine and research uses much higher amounts. What Care does do is in the checklist: energy, immunity, skin, hair and nails.

Does Performance help with joint complaints?

We make no promise about that. There are no authorised health claims about joints for collagen, cartilage or eggshell membrane, and a food supplement does not treat complaints. If you have pain or complaints, see your GP or physiotherapist.

Vegetarian & vegan

Is the Care Blend suitable for vegetarians and vegans?

No. Marine collagen is made from fish, so it is of animal origin. Do you have a fish allergy? Check with your doctor first.

Is Performance suitable for vegetarians and vegans?

No. The blend contains bovine and fish collagen, bovine cartilage and eggshell membrane. Are you allergic to fish or egg? Check with your doctor first.

Ingredients

What ingredients are in them?

The ingredients of each blend are listed on the product page and on the ingredients page. The dosages are on the label.

Use

How do I take the Care Blend?

Dissolve one sachet in at least 300 ml of water or a cold drink. Once a day, at a fixed moment.

How do I take Performance?

One sachet (10.6 g) a day. Dissolve it in water or a cold drink.

How many sachets are in a pack?

One pack lasts 30 days: one sachet a day.

How many sachets are in a pack?

One pack contains 30 sachets, enough for one month (live product page).

Can I combine the Care Blend with medication or other supplements?

Talk to your doctor or pharmacist if you take other supplements or medication, are pregnant or breastfeeding. The Care Blend contains 500 µg biotin: mention this before a blood test, as biotin can affect some laboratory tests.

Orders

When will my order ship?

Orders received before 23:00 are shipped the same working day. Shipping within NL and BE is free.

Shipping

Is shipping free?

Yes, within the Netherlands and Belgium. Order before 23:00 and it ships the same working day.

Returns

Can I return it?

Yes, within 60 days of receipt, if the pack is unopened and undamaged. Return shipping is at your own cost, unless the product is defective or was delivered incorrectly. Email info@sanvri.com to start a return.

Which blend suits you?

See Care and Performance side by side. Order before 23:00, shipped today.

Compare the blends →

Contact

Send us a message

Contact details

info@sanvri.com